Frequently asked questions
Yes, we offer a 30-day free trial for all our plans. No credit card is required to start your trial.
Absolutely! You can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.
Yes, you can cancel your subscription at any time. There are no long-term commitments or cancellation fees.
When you create an account, you’ll have access to submit support tickets. We aim to respond to all support inquiries within 1-2 business days.
We take data security very seriously. We comply with GDPR and industry-standard security practices to ensure the protection of your information.
Frequently asked questions
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Yes — all our flowers are high-quality artificial blooms, selected for their lifelike textures and tones. They are arranged to mimic the grace and irregularity of natural flowers.
Absolutely. You’re free to purchase just the flowers, the vase, the pedestal individually as timeless design pieces, to create your own combination.
No. Every arrangement is pre-composed by Erik Haar and delivered ready to display. No assembly or styling needed.
We currently offer curated collections, but we’re happy to discuss special requests – contact us directly for bespoke floral work.
Maintenance is simple: a hairdryer on a gentle, cool setting or placing them outside for a short time will keep the flowers clean and fresh.
We place an arrangement in your space and update it periodically (for example, seasonally or quarterly), so your interior always maintains a fresh, stylish look.
Our flowers retain their beauty for years. To preserve their colour and texture, avoid placing them in direct sunlight.
Our high-quality flowers are made from sustainable synthetic fibers like polyester and PU materials that accurately mimic the natural texture, color and shape of real flowers.
Our arrangements last for years, making them a more sustainable alternative to fresh flowers that are replaced weekly.